I am a real estate professional with 6 years of experience in appraisal, training and development, and change management. I joined the IAAO in 2018 to learn more about the industry and take advantage of the many networking and educational opportunities IAAO provides. I started my career in with BC Assessment in 2015 as an Appraiser in the Vancouver office before moving over to Victoria. IMy current role is to support appraisal staff in the organization with property valuation for various property types, best practices, procedures and policies in assessment. I deliver planning, research, business analysis, solution design, implementation support and client support services for the Assessment Division. Moreover, I lead and implement assessment projects for various property types in the organization. I often seek opportunities for process improvements and thrive in challenging environments. Prior to my role in real estate, I worked in leading a team of customer relations agents at Rogers Communications.